Terms of service

1. Introduction

Welcome to Boots & Hanks Diesel Engine Supply, a division of Boots & Hanks Truck Parts, Inc. By accessing or purchasing from this website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing any order.

If you do not agree with these terms, you may not use this website or purchase our products.

2. Company Information

Boots & Hanks Diesel Engine Supply operates as a branch of Boots & Hanks Truck Parts, Inc., specializing in diesel engines and engine components offered at discounted pricing.
For all inquiries, contact our team at 1-800-738-7802 or via the contact form on our website.

3. Product Information

We make every effort to ensure the accuracy of product descriptions, pricing, and availability. However, errors may occasionally occur.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

  • All product images are for reference only. Actual items may vary in appearance due to manufacturer variations or refurbishing processes.

4. Pricing & Payment

All prices listed on our website are in U.S. dollars and subject to change without notice.

  • Payment is due in full at the time of purchase.

  • We accept major credit cards, bank wire transfers, and approved company checks.

  • All sales are subject to verification and acceptance by Boots & Hanks Diesel Engine Supply.

5. Shipping & Delivery

We offer nationwide and international shipping on most items.

  • Freight rates vary depending on size, weight, and delivery location.

  • Shipping times are estimates only; delays caused by carriers or customs are beyond our control.

  • The customer is responsible for unloading freight and inspecting the shipment upon delivery. Any damage must be noted with the carrier at the time of delivery.

6. Warranty & Returns

All engines and components are covered under our 30-Day Warranty, unless otherwise specified.

Warranty Coverage

  • Covers defects in workmanship or materials under normal use.

  • Does not cover labor, towing, downtime, or consequential damages.

Returns

  • Returns are accepted only for defective or misrepresented items within 30 days of purchase.

  • Items must be returned in the same condition they left our facility.

  • A 25% restocking fee applies to engine and transmission returns.

  • The customer is responsible for freight charges both ways.

For full details, please review our Return & Warranty Policy.

7. No Refund Policy After 30 Days

After 30 days from the purchase date, all sales are considered final. No refunds or exchanges will be processed.

8. Limitation of Liability

Boots & Hanks Diesel Engine Supply and its parent company shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or business interruption, arising from the purchase or use of any product sold through this website.

9. Website Use

You agree not to misuse this website or its content in any way. This includes attempting to hack, modify, copy, or distribute website materials without written permission.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.

11. Updates to These Terms

We may update or revise these Terms of Service at any time without prior notice. Updates will be posted on this page with a new effective date.

12. Contact Us

For questions regarding these Terms or your order, please contact:

Boots & Hanks Diesel Engine Supply
Phone: 1-800-738-7802
Website: www.BootsAndHanksDieselEngineSupply.com